Assessment Process

Assessment & Monitoring Methodology

Key Components of the Assessment Process

1. Competence:

Individuals are considered competent when they are able to consistently apply their knowledge and skills to the standard of performance required in the workplace. Both workplace and off the job training and assessment shall aim to ensure that individuals participating in the training have the competence to undertake their work role to the standard expected in a range of employment situations.

2. Competency based Assessment:

Is the process of collecting evidence and making judgements on whether competence has been achieved. This confirms that an individual can perform to the standard expected in the workplace as expressed in the National Occupational Standards.

3. Collection of Evidence:

Evidence collected may be direct, such as observation of workplace performance/hands on exercises or indirect, such as formal testing. The evidence gathered is to be valid, sufficient, current and authentic.

4. Judging Competence:

An individual is considered competent after he/she has completed an assessment that verifies that all aspects of the Occupational Standards can be applied in an industry context. Assessment may involve a variety of assessment methods. Evidence is to be used by an assessor to make a judgement about whether a student is competent.

5. Methodology of Assessment:

The process comprises of Knowledge & Skill assessments, with the later involving practical’s/on work assessment.

6. Standards against which the students are to be assessed:

National Occupational Standards pertaining to the concerned job role.

Planning Assessments

2.1. For assessments to be effective, as an Assessing Body, we try to ensure following –

  1. Clear understanding Knowledge & Skills as defined in National Occupational Standards
  2. Selecting right assessment method. This is a key activity and would involve the following:
  1. Identify unit(s) of competency to cluster for assessment.
  2. Develop competency profile.
  3. Identify evidence requirements.
  4. Review and select assessment methods.
  5. Select assessment tools and record evidence matrix.
  6. Develop assessment plan.

2.2 There is a defined method and mechanism to evaluate the competence of candidate’s skill and knowledge.

  1. We have “question banks” for random selection of questions to evaluate knowledge levels for specific job roles. Process for regular maintenance and updating the question bank is an ongoing process. Question Banks are revised at regular intervals.
  2. Examinations are carried out through our inhouse online Portal called “Yardstikk”, hence result generation process is very quick and automatic.
  3. Since assessments are carried out on our inhouse online Portal, which is a web- based software, hence the information is always readily available.
  4. Salient features of our Technical Platform used for the assessment process includes:
  1. Online & Offline Assessment Process
  2. Secure & Robust
  3. Company owned product
  4. Easy monitoring and live proctoring

2.3 Generic aspects for the assessors ensured are as follows –

  1. Familiarity with assessment schemes.
  2. Thorough knowledge of the relevant assessment/ examination methods and examination documents.
  3. Fluent in communication in the language of examination, and free from any interest so that they can make impartial and non-discriminatory judgment / assessment.
Assessment Records & Results

Record of all candidates having enrolled and gone through the training process is separately maintained by us through our online portal as well as through standard manual documents.

1. Documentation, maintained for each specific assessment include the following:

  1. Reference to relevant QP/NOS
  2. Competency profile for the job role
  3. Assessment tools, equipment, checklist
  4. Assessment plan & details of Assessor
  5. Record of evidence presented and assessed
  6. Records and reporting of assessment decision
  7. Appeals information
  8. Assessments filled by Assessor for trainees

2. There is a detailed list of the documentation required in the process of assessment, which is adhered for smooth execution and completion of the assessment.

  1. Candidate Attendance Sheet
  2. Declaration form to be filled by candidates
  3. Exam Result Sheets
  4. Practical Exam Sheets
  5. Feedback Sheets (optional) for students & TP
  6. Assessor Empanelment Format
  7. Observation Checklists
  8. Evidence Record Sheets
  9. Result Submission format

The assessment system is regularly reviewed to improve the effectiveness of the same. Since, all assessments are conducted online and can be monitored, hence after each assessment a team reviews the results and the performance of the candidates. Regular updates in the Question Banks are being done to ensure the assessment process is effective and enables the assessors to examine the candidate’s skills not only in the domain knowledge but also in terms of soft skills and behavioral skills.